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Business Owner Resources

Meet Towny

July 14, 2020

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Being an entrepreneur and running a local business is more challenging than ever before. Online competitors and national chains attract customers with large marketing budgets and scores of marketers, while most small business owners struggle to … [Read more...]

Filed Under: Business Owner Resources Tagged With: Customer Experience, entepreneurs, Marketing, Small Business, Text Marketing, Towny

A Simple Guide to Local Business Development and Text Marketing

June 17, 2020

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Growing a local business is not easy – no one will tell you that it is. This article is meant to help local business owners understand the value behind customer engagement and how they can keep customers coming back to their local … [Read more...]

Filed Under: Business Owner Resources Tagged With: Lifetime Value, local, Local Business, Loyal Customers, Loyalty Program, Text Marketing

5 Key Reasons Why You Make More Money From Loyal Customers Than New Customers

May 14, 2020

5 Key Reasons

Small business owners think on their feet. Constantly hustling from task to task making sure their operations continue, customers are happy, and employees are satisfied is more than a full-time job. Now add bookkeeping, marketing, and having a … [Read more...]

Filed Under: Business Owner Resources Tagged With: Customer Experience, Loyal Customers, Loyalty Program

5 Strategies & Tactics to Grow A Local Business

May 5, 2020

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Towny’s team of Business Growth Strategists recently came together for a morning coffee chat and after a few minutes began sharing their 5 Best Practices known to have the best results for small & local businesses. Realizing the collective … [Read more...]

Filed Under: Business Owner Resources Tagged With: Customers, Local Business, Loyalty Program, Marketing, Reputation, Rewards Program, Text Marketing

6 Ways Locally Owned Businesses Are Succeeding During COVID-19

April 14, 2020

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The Coronavirus, also known as COVID-19, has had an unprecedented impact on small businesses across America. Supply chain, operational, and health challenges have popped up daily and every business owner is asking themselves: How can I stay open? How … [Read more...]

Filed Under: Business Owner Resources Tagged With: Communication, Contactless, COVID-19, Health, local, New Normal, SBA Cheatsheet, Small Business

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