How it Works

Founded by a small business owner and built for locally-owned businesses, Towny provides text-marketing services dedicated to increasing the LTV (Life Time Value) of our partners’ VIP members.

We combine Text Marketing and VIP Loyalty-Rewards Programs into a full-service offering that will:

  • Return customers more often
  • Acquire new customers
  • Win back customers who left
  • evaluation

    Step 01
    Evaluation

    We'll study your Brand and build a plan for your success
    You’ll complete a quick 5 minute questionnaire to help us start designing the perfect text marketing program to match your business and your customers.

  • database

    Step 02
    Database Growth

    We'll build you a database to populate with loyal VIP members
    Using simple in-person and digital sign up tools, your customers can freely join your business’s text marketing program. As more VIP members join your VIP program, we’ll collect their contact data into a secure database, private to your business.

    Our combination of tablet kiosks, text-to-join keywords, digital sign up forms, and physical signage will help grow your database 6x quicker than other solutions.

  • communicate

    Step 03
    Communicate

    We'll create content that engages your VIP members
    When you’re doing something you’d like to promote, simply let your Towny Business Growth Strategist know and we’ll get to work creating a group text blast to maximize your event’s success.

  • inform

    Step 04
    Inform & Engage

    We'll send personal and timely messages to keep VIP members coming back
    Leveraging years of successful text marketing practices, your Growth Team will send Personalized Texts to your VIP members to share rewards and loyalty incentives to keep them coming back.

  • stay

    Step 05
    Stay Relevant

    Your online reputation matters, we'll keep your online reviews fresh and inviting
    84% of consumers say reviews older than 3 months are not relevant. Your business needs a steady stream of reviews and your Towny Growth Strategy Team will ensure your most loyal and rewarded customers are sharing positive reviews about your business.

  • analytics

    Step 06
    Reports & Analytics

    We'll provide you with data-driven performance reports
    We’ll send you analytics about your text marketing program’s engagements. See and know how your business is connecting with loyal customers and what peaks their interests most.

What Our Clients Say!

Dani
Dani Owner

Thanks for creating the great text messages! Our event went GREAT as Sales were up! Everyone loved the digital coupon!

Stacy
Stacy Owner

Great turnout today with coupon redemptions! Very happy with the results ????
Thank You!????????

Zach
Zach Owner

We had at least 20 people call and order the first evening after the Towny text was sent to our customers. It was almost too good to be true!

Kaye
Kaye Owner

If it wasn’t for our Towny Text program bringing in drive-thru customers, we would have probably needed to shut down during the COVID-19 pandemic. Thank You!

Miranda
Miranda Owner

We weren’t seeing a huge return of customers until we got with Towny!

McWilliam
McWilliam Owner

I love the idea of being in a large network of locally owned business owners who want to grow the community. Towny is helping grow my local business!

Jenny
Jenny Store Manager

We sold out of our smoked chicken dinners for four after our text went out this morning announcing pre-orders!

Jason
Jason Owner

We opened our second location and I give much of the credit to Towny!