Reduce Costs and Increase Sales With Voice Automation
When a customer takes the time to call your business, it's critical to meet their needs. However, many calls are repetitive and take away valuable time from your staff. Or worse, are not answered at all. With Towny Voice, every call is answered, customers are happy, and sales increase.
Save Time & Never Miss a Call
Every call, any time of day or night, is promptly answered by your automated system. Live calls to your staff are reduced by up to 80%.
Turn Callers Into Customers
Make it easy for callers to place online orders with a direct link sent to their mobile phone. Just one tap to order.
Capture Customer Data
Invite callers to seamlessly join your loyalty or marketing list. Integrates with Towny Rewards for a complete loyalty and text marketing solution.
Your Automated Phone System is Customized for Your Business
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Place an order
Direct customers to online ordering with a link sent directly to their mobile phone.
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Get hours and location
Read your business hours and location details. Send a Google Map link.
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Join your loyalty program
Invite customers with an offer to join your loyalty program right on the call.
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Leave a voice mail
Record a voice mail that is transcribed and immediately sent to you via text or email.
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Speak with a staff member
Connect the call to an employee in your store. Fall back to voice mail if no answer.
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Specials and announcements
Tell the customer about any specials, upcoming events, or anything you want to promote.
Pricing
Starter
- 300 customer calls
- 25¢ each additional
- Unlimited transcribed voicemails
- Custom dashboard & reporting
Growth
- 600 customer calls
- 22¢ each additional
- Unlimited transcribed voicemails
- Custom dashboard & reporting
Pro
- 1200 customer calls
- 20¢ each additional
- Unlimited transcribed voicemails
- Custom dashboard & reporting
Frequently Asked Questions
Yes! You do no need to change your provider or phone number to use Towny Voice.
Yes! Our automated phone system can direct callers to any online ordering solution.
We have a great solution for you 🙂 Check it out here.
Yes! Our automated system can inform callers about your hours and offer different options when the store is closed.
Yes! Towny Voice knows Spanish plus many other languages 🙂