Automated Phone System for Local Businesses

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Reduce Costs and Increase Sales With Voice Automation

When a customer takes the time to call your business, it's critical to meet their needs. However, many calls are repetitive and take away valuable time from your staff. Or worse, are not answered at all. With Towny Voice, every call is answered, customers are happy, and sales increase.

Save Time & Never Miss a Call

Every call, any time of day or night, is promptly answered by your automated system. Live calls to your staff are reduced by up to 80%.

Turn Callers Into Customers

Make it easy for callers to place online orders with a direct link sent to their mobile phone. Just one tap to order.

Capture Customer Data

Invite callers to seamlessly join your loyalty or marketing list. Integrates with Towny Rewards for a complete loyalty and text marketing solution.

Your Automated Phone System is Customized for Your Business

  • Place an order

    Direct customers to online ordering with a link sent directly to their mobile phone.

  • Get hours and location

    Read your business hours and location details. Send a Google Map link.

  • Join your loyalty program

    Invite customers with an offer to join your loyalty program right on the call.

  • Leave a voice mail

    Record a voice mail that is transcribed and immediately sent to you via text or email.

  • Speak with a staff member

    Connect the call to an employee in your store. Fall back to voice mail if no answer.

  • Specials and announcements

    Tell the customer about any specials, upcoming events, or anything you want to promote.

Pricing

Starter

$79 per month
  • 300 customer calls
  • 25¢ each additional
  • Unlimited transcribed voicemails
  • Custom dashboard & reporting
Most Popular

Growth

$149 per month
  • 600 customer calls
  • 22¢ each additional
  • Unlimited transcribed voicemails
  • Custom dashboard & reporting

Pro

$279 per month
  • 1200 customer calls
  • 20¢ each additional
  • Unlimited transcribed voicemails
  • Custom dashboard & reporting

Frequently Asked Questions

Can I keep my current phone number?

Yes! You do no need to change your provider or phone number to use Towny Voice.

Can I use my current online ordering system?

Yes! Our automated phone system can direct callers to any online ordering solution.

What if I don't have online ordering?

We have a great solution for you 🙂 Check it out here.

Is there an after hours option?

Yes! Our automated system can inform callers about your hours and offer different options when the store is closed.

Do you support Spanish?

Yes! Towny Voice knows Spanish plus many other languages 🙂